Refund policy
Return & Replacement Policy
Every PLAYZOY jersey is custom-made with the name and number you choose. Because of this, we do not accept returns or exchanges for change of mind, wrong size selected, or name/number spelling entered by the customer. Please check the size chart and your details carefully before ordering.
We will replace your jersey free of cost if:
- The product you received is damaged or defective
- The name, number or size printed is different from what you ordered
- You received the wrong product
How to request a replacement
- Contact us within 48 hours of delivery by email at sharma120ji@gmail.com or WhatsApp/call +91 9509911320
- Share your order number, clear photos of the product and an unboxing video
- Once approved, we will reprint and ship the replacement at no extra cost
Cancellations
Orders can be cancelled within 12 hours of placing them, before printing begins. Once printing has started, the order cannot be cancelled.
Refunds
For approved cancellations, or if a replacement is not possible, the refund is made to your original payment method within 5–7 business days.